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Web-based training has rapidly replaced phone-only teleseminars. Webinars or Web Conferences as they are known, combines the convenience of teleseminars with the graphical presentation power of your computer and the rapid connectivity of the Internet providing a training format like none other. If you have yet to participate in an ALACHA webinar, you are truly missing out on a super education method - not to mention - the current and relevant curriculum ALACHA offers. Click on the "show" link in the list below to see any given month's curriculum then register for a topic of interest.
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Click the 
button to show curriculum for any given month. Click the 
button to hide it. To display all month's, click the button adjacent to "Show/Hide All Months". Beneath any course title, click the "Show Description" link to view more course details.
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| January |
| Jan. 11 12:30 - 2:00 PM |
Virtual Currencies: A Payments Industry Reality Check Webinar show description... |
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| "I bought all my Christmas gifts online and didn't spend a dime.""" This statement could soon be a reality for consumers. Forward-looking experts predict that the virtual economy will soon be a significant component of economies around the world. In fact, recent research suggests that U.S. revenue from virtual goods will quadruple between 2009 and 2012. Learn What Virtual Currencies Mean to You If you are involved in business development, you will want to participate in this webinar and gain insight into this increasing influential trend in the payment industry.
As our populations continue to connect virtually, payments professionals should simultaneously prepare for changes in customer behavior.
Speakers will review the latest industry research and provide answers to these questions:
Beth Robertson, CCM, Director of Payments Research, Javelin Strategy & Research George Warfel, Consulting Director, Global Payment Solutions, Fiserv; MODERATOR: Susan Pandy, Senior Director, Internet & eCommerce, NACHA - The Electronic Payments Association |
Members $195 / Phone Line Non-Members $295 / Phone Line |
| Jan. 25 1:00 - 2:00 PM |
Back to the Basics Webinar show description... |
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| Whether new to ACH or just needing a review of ACH, this webinar is for you. This 60-minute webinar will review the basics of ACH including: terms and acronyms used in the ACH Network, types of ACH transactions and more. Let's get back to the basics! |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jan. 31 1:00 - 2:00 PM |
"New Year, New Payments Risk?" Webinar show description... |
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| As technology advances to better meet our needs as do the opportunities for fraud and other areas of risk. This session will highlight key areas of risk that threaten our ACH, RDC and Wire systems. Industry best practices regarding appropriate know-your-customer due diligence and the establishing of appropriate procedures and systems and controls will be examined. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| February |
| Feb. 2 12:00 - 1:30 PM |
How to Combat Check Fraud Webinar show description... |
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While check volume continues to decrease, check fraud grows 5% annually. American Bankers Association reported $1 B in losses in 2009. Prevention and detection are critical to stop check fraud. Training your staff is one of the keys along with implementing sound operational processes to your organization. This webinar will include the following and more:
Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): Check Fundamentals Level: Intermediate Audience: Financial Institutions, Check Operations, Fraud Investigators, Risk and Security Staff Renewal Credits: 1.5 hr Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 6 12:00 - 1:30 PM |
Understanding Electronic Check Conversion in ACH Webinar show description... |
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| There are now several applications within the Automated Clearing House (ACH) rules that allow checks to be converted to ACH debits. This session looks at these applications, the eligibility requirements, the rules and the benefits of electronic check conversion to ACH. Series: Check Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Check Fundamentals Level: Basic/Intermediate Audience: Financial Institutions, - ACH Staff, ACH Supervisor, Branch Platform Staff, Check Adjustment Staff, Check Adjustment Supervisors, Check Processing Staff, Check Processing Supervisors, Check Returns Staff, Check Returns Supervisor, Customer Service Staff, Customer Service Supervisors, Teller Supervisors and any staff members who have contact with account holders Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 7 1:00 - 2:00 PM |
Exception Handling for Operations Staff Webinar show description... |
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| An ACH entry didn't post to your customer's account, now what? This 60-minute webinar will review how to handle exceptions items from the RDFI's Operations perspective. Return reason codes and timeframes will be reviewed along with Notification of Change entries. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 7 10:00 - 11:30 AM |
ACH Operations for the RDFI Webinar show description... |
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| This class provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI). The session will cover how ACH entries are received, settled and returned. Emphasis will be placed on covering the obligations of RDFIs. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, ACH staff processing outgoing ACH entries, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 8 12:30 - 2:00 PM |
New Security Technology: Detecting Professional Fraudsters by Voice Webinar show description... |
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| Card, banking, and payment organizations are seeing rapid growth of "professional fraudsters" who repeatedly and systematically attack their call centers for fraud and account takeovers, or social engineering to support online fraud. To help effectively manage and mitigate the risk that professional fraudsters pose, companies need to apply sound business practices in a multi-layered security strategy. Join us for this webinar where speakers discuss a multi-bank/card issuer case study of emerging technology that detects professional fraudsters who are overcoming traditional security in the phone channel today. 'Passive voiceprint screening screens a caller's voice against a database of stored fraudster voices and reports matches in real time without requiring customer enrollment or interrupting conversations. Who Should Attend This case study includes a review of security applications used by card issuers, banks, merchant acquirers, and payment processors -- all of whom have experienced growth in the number of calls from professional fraudsters. Intended audiences are:
Participate in this webinar and take away:
Speakers will share data (previously unavailable) gathered from live fraud activity at leading card issuers and money center banks, including repeat attack rates, fraud call disposition, individual fraudster profiles, fraud ring detection, and cross-institutional fraudsters. SPEAKERS: Joe Schmid, VP Banking/Card Issuer Solutions, Victrio, Inc. Vipul Vyas, SVP Financial Industry Solutions, Victrio, Inc. MODERATOR: Nancy Grant, Senior Director, Risk Management & Network Administration, NACHA |
Members $195 / Phone Line Non-Members $295 / Phone Line |
| Feb. 8 1:00 - 2:30 PM |
Regulation E Investigations for Debit Card Webinar show description... |
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| Financial institutions must ensure that they are correctly interpreting Regulation E and are complying with all of the requirements for processing error disputes associated with debit card transactions. The error resolution process for debit card transactions has very specific requirements for disclosing information throughout the investigative process. This session is beneficial for those that work directly with cards or work in an audit or compliance role. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 9 10:00 - 11:30 AM |
Green Book 101 Webinar show description... |
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| ACH entries are divided into two categories, consumer and corporate. Within those categories, there are two types: commercial and Federal government. NACHA's ACH Operating Rules covers all types of ACH entries except Federal Government entries which are subject to rules published in the Green Book. This class will cover Federal government payments using the Green Book as the guide. Participants will learn about the financial institution's responsibilities for handling Federal government ACH entries. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, anyone responsible for dealing with Federal Government enrollments, payments or reclamations Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 14 & 16 10:00 - 11:30 AM |
Regulation E Webinar Series show description... |
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| Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This seminar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Intermediate Audience: Financial Institution, anyone working in ACH needing to sharpen his or her awareness of this Regulation, New Financial Institution Staff, Managers, Supervisors and Auditors Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Both Parts Non-Members $300 / Phone Line for Part I $600 / Phone Line for Both Parts |
| Feb. 16 & 21 1:00 - 2:30 PM |
Check Adjustments Webinar Series show description... |
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Learn the proper steps, codes and timeframes for the timely and accurate processing of check error codes. This session will provide attendees with a review of the check adjustment process. It will also highlight the risks associated with improper handling of check adjustments and the steps necessary to ensure that your institution's check adjustment process runs smoothly. An overview of the check adjustment error types associated with image exchange will be discussed. This workshop will answer these questions:
Series: Check Certification at Your Desk Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): Check Fundamentals Level: Intermediate Audience: Financial Institutions, Check Adjustment Staff, Customer Service Staff, Check Adjustment Supervisors, Customer Service Supervisors Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $250 / Phone Line Non-Members $600 / Phone Line |
| Feb. 21 10:00 - 11:30 AM |
ACH Exceptions Webinar show description... |
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| This session takes an in-depth look at many ACH situations that may be considered "out of the ordinary." Participants will learn to find where exceptions are covered in the ACH Rules Book, what type of action should be taken, and when. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Basic Audience: Financial Institutions, ACH operations staff who work with incoming and outgoing ACH entries, Branch Management, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 23 10:00 - 11:30 AM |
Introduction to International Payments & IAT Webinar show description... |
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| This 90-minute session will provide an introduction to International Payments with special emphasis on the ACH standard entry class code IAT (International ACH Transaction), which went into effect on September 18, 2010. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it has impacted every financial institution in the United States. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Feb. 27 12:00 - 1:30 PM |
Remote Deposit Capture Webinar show description... |
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| Remote Deposit Capture has been one of the fastest growing products offered in the payments arena. This session will discuss tools and techniques suggested when implementing RDC with your customers. The session will also look at guidelines suggested by FFIEC when offering this product to corporate and consumer customers. Lessons learned during the implementation and roll-out process will be highlighted. Series: Check Certification at Your Desk Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| March |
| Mar. 7 12:30 - 2:00 PM |
ACH Rule Changes Webinar show description... |
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| Find out about the current and upcoming ACH Rule Changes and the impact to RDFIs, ODFIs, Originators and Third Party Service Providers. Know what steps you may need to take to implement these changes. Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Basic Audience: Financial Institution, and anyone who wants to keep up-to-date on the latest and upcoming changes to the ACH Operating Rules Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Mar. 8 1:00 - 2:00 PM |
Check Conversion Applications including WEB and TEL Webinar show description... |
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| Check conversion applications are no longer new to financial institutions or Receivers, but do you have Originators that could benefit from initiating check conversion applications? This webinar will review the Rules and requirements of the check conversion applications along with WEB and TEL entries. This 60-minute webinar is ideal for anyone needing a Rules review on check applications, WEB and TEL or just wanting more information on these types of entries. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Mar. 20 1:00 - 2:00 PM |
Regulation E, You and Your Customers Webinar show description... |
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| Join us for an overview of Regulation E to see how it affects you and your customers. The Speaker will cover the interrelationship between regulations and payment system rules, such as NACHA Operating Rules and Guidelines. Key provisions of the REG will be explored from the Financial Institution's compliance perspective. Hear the practical application and impact of recent amendments to Regulation E. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Mar. 27 1:00 - 2:00 PM |
Remote Deposit Capture Risk Management Webinar show description... |
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| Remote Deposit Capture has been one of the fastest growing products offered in the payments arena. This session will discuss tools and techniques suggested when implementing RDC with your customers. Discussion will also cover guidelines suggested by FFIEC when offering this product to corporate and consumer customers. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| April |
| Apr. 10 1:30 - 3:00 PM |
Introduction to ACH Webinar show description... |
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| This class is designed to provide a basic understanding of the ACH system and to prepare participants for the other required classes in the ACH Certification Program. Participants will be introduced to the terms and acronyms (including the names of the different participants) that are used in ACH processing. The session will cover different transaction types submitted through the ACH network and will also trace the history of this payment system. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Corporate, Third Party Service Providers Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Apr. 11 1:00 - 2:30 PM |
Latest Challenges in Card Fraud Webinar show description... |
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| Whether at an ATM or at the point of sale we can anticipate that unauthorized transactions and compromised cards will continue to consume a significant amount of your resources in the coming years. Learn what steps you can take to identify suspect transactions in a timely manner and mitigate the potential risk to your organization. Education continues to be your best defense against fraud and is critical for both your cardholders and your customer/member interfacing staff. This program is recommended for individuals that work with cards on a regular basis or work in any area of your organization that is responsible for security or risk management. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Apr. 12 1:00 - 2:00 PM |
Credit Underwriting your ACH & RDC Customers Webinar show description... |
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| The Payment Process begins with your customer signing up for service whether it be Remote Deposit Capture or ACH. Although the first thing on your mind shouldn't be the risk in payments, it is crucial that your credit underwriters get involved as well as understand your payment's risk management program. Join this interactive webinar to discuss how credit underwriting goes from approval into processing. Understand the resources your team needs to successfully underwrite these customers. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Apr. 12 & 17 1:30 - 3:00 PM |
ACH Operating Rules Webinar Series show description... |
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| This two-part seminar is designed to provide attendees with an in-depth look at the ACH rules, section by section. This program is targeted for those not familiar with the rule book, or those who need to have a better understanding of how to use the rule book as a reference. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Corporate, Third Party Service Providers Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Part I & II Non-Members $300 / Phone Line for Part I $600 / Phone Line for Part I & II |
| Apr. 19 1:30 - 3:00 PM |
ACH Origination for the ODFI Webinar show description... |
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| This session is designed to improve practical ACH origination skills through a better understanding of the ACH system. Included in the class is a discussion about Originating Depository Financial Institution (ODFI) requirements, third-party processors, risk issues, and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, Corporate, Third Party Service Providers, ACH staff processing outgoing ACH entries, audit and compliance, treasury management/business development Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Apr. 24 1:00 - 2:00 PM |
Understanding the Federal Benefit Payments Garnishment Guidelines Webinar show description... |
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| On Friday, March 11, 2011, the U.S. Treasury's Financial Management Service (FMS) issued Guidelines for Garnishment of Accounts Containing Federal Benefit Payments. The interim final rule, also known as Title 31, Code of Federal Regulations, Part 212 (31 CFR 212), was effective May 1, 2011. This class will provide financial institutions with a close look the new procedures that must be followed any time a garnishment order is received for an account into which Federal benefit payments have been directly deposited. Participants in this session will learn about timeframes that must be followed, how to determine the "protected amount" and notices that must be provided to account holders. Also to be covered in the session is the formatting that is being used by Federal government agencies designed to help financial institutions more easily identify "exempt Federal payments". Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): None Level: Basic Audience: Financial Institution, ACH Operations, Compliance, Audit Renewal Credits: 1hour Webinar = 1.2 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Apr. 24 & 26 1:30 - 3:00 PM |
Bits-N-Bytes Webinar Series show description... |
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| This class is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Intermediate Audience: Financial Institution, Corporate, Third Party Service Providers, ACH support staff (both receiving and originating), IT staff responsible for ACH software, Implementation staff Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Part I & II Non-Members $300 / Phone Line for Part I $600 / Phone Line for Part I & II |
| Apr. 26 1:00 - 2:00 PM |
"Return Reason Codes – When to Use Them?" Webinar show description... |
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| So many to pick from... what Return Reason Code should I use and when should I use it? Join this 60-minute webinar to review the Return Reason Codes we use most often. Also, the presenters will review those situations where various Return Reason Codes may apply in handling one entry. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May |
| May 3 1:30 - 3:00 PM |
ACH Operations for the RDFI Webinar show description... |
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| This class provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI). The session will cover how ACH entries are received, settled and returned. Emphasis will be placed on covering the obligations of RDFIs. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, ACH staff processing outgoing ACH entries, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 7 1:30 - 3:00 PM |
Green Book 101 Webinar show description... |
|
| ACH entries are divided into two categories, consumer and corporate. Within those categories, there are two types: commercial and Federal government. NACHA's ACH Operating Rules covers all types of ACH entries except Federal Government entries which are subject to rules published in the Green Book. This class will cover Federal government payments using the Green Book as the guide. Participants will learn about the financial institution's responsibilities for handling Federal government ACH entries. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, anyone responsible for dealing with Federal Government enrollments, payments or reclamations Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 9 1:00 - 2:30 PM |
"Oh The Things Your ATM Can Do!" Webinar show description... |
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| While dispensing cash is and will continue to be the primary function of the ATM, new technology is providing new capabilities to expand self-serve access to cardholders. Depositing checks electronically and eliminating the need to retrieve them from the ATM and deliver them to the back-office for processing is one example of how you can leverage your investment. Learn what other services you can provide at your ATMs to better service your cardholders and/or increase the profitability of your ATM(s). This program is great for those in product management or anyone interested in looking at alternative ways to provide services to their account holders. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 15 & 17 1:30 - 3:00 PM |
Regulation E Webinar Series show description... |
|
| Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This seminar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Intermediate Audience: Financial Institution, anyone working in ACH needing to sharpen his or her awareness of this Regulation, New Financial Institution Staff, Managers, Supervisors and Auditors Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Both Parts Non-Members $300 / Phone Line for Part I $600 / Phone Line for Both Parts |
| May 18 10:00 - 11:00 AM |
Difference Between Stop Payments and Unauthorized ACH Webinar show description... |
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| This course will discuss the differences between ACH stop payments, revoked ACH payments and unauthorized ACH payments, with emphasis on when to use a stop payment form and when you need a Written Statement of Unauthorized Debit (WSUD). Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Frontline Staff and anyone seeking a high level overview of general ACH topics. Renewal Credits: 1 hour Webinar = 1.2 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 22 1:30 - 3:00 PM |
ACH Exceptions Webinar show description... |
|
| This session takes an in-depth look at many ACH situations that may be considered "out of the ordinary." Participants will learn to find where exceptions are covered in the ACH Rules Book, what type of action should be taken, and when. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Basic Audience: Financial Institutions, ACH operations staff who work with incoming and outgoing ACH entries, Branch Management, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 24 1:00 - 2:00 PM |
DNEs and Reclamations Webinar show description... |
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| ACH Federal Government Payments are subject to the same rules as the private industry, but with exceptions which can affect the liability of your financial institution. The Speaker will clarify the responsibilities of the RDFI when it comes to DNEs and Reclamations. The focus of this interactive webinar will be on how to limit your financial institution's liability as we look at case studies with Government DNEs and Reclamations. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 24 1:30 - 3:00 PM |
Introduction to International Payments & IAT Webinar show description... |
|
| This 90-minute session will provide an introduction to International Payments with special emphasis on the ACH standard entry class code IAT (International ACH Transaction), which went into effect on September 18, 2010. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it has impacted every financial institution in the United States. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| May 30 1:00 - 2:00 PM |
"ODFIs and Originators – Who Are They and What Are They Responsible For?" Webinar show description... |
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| During this webinar, the presenters will review the right and responsibilities of ODFIs and their Originators. This 60-minute webinar is a great review for financial institutions considering ACH Origination for the first. This webinar is ideal for cash management staff who works directly with Originators. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| June |
| Jun. 5 1:00 - 2:00 PM |
ACH Risk for RDFIs – Not Only for ODFIs Webinar show description... |
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| When ACH risk is discussed, the focus is typically on ODFIs. No worries RDFIs! There is some ACH risk out there for you. Join this 60-minute webinar to explore the types of ACH risk that RDFIs may encounter. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jun. 19 1:00 - 2:00 PM |
ACH Risk Assessment Webinar show description... |
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| NACHA's Rules require each financial institution to 1) perform a risk assessment of their ACH activities, and 2) implement risk management programs in accordance with "the requirements of their regulators". While the guidelines for an initial risk assessment have been understood the requirements for performing an ACH Risk Assessment on an on-going basis are vague. Join us for a webinar based ACH Training course that will leave your ACH compliance team equipped to understand and prepare for your next ACH Risk Assessment. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jun. 27 1:00 - 2:30 PM |
Latest News in the Card Industry Webinar show description... |
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| During this session we will explore card industry happenings and other relevant events in the payments industry. While financial institutions look for safe and convenient ways to offer card solutions to their customers, merchants are looking for opportunities to reduce their operating costs and increase their sales. Learn what new payment technologies are emerging in the financial industry and see how they might assist all parties. This program is recommended for individuals that work directly with cards on a regular basis, work in a compliance or audit role, or have product management responsibilities for debit card products. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| July |
| Jul. 10 1:00 - 2:30 PM |
Introduction to ACH Webinar show description... |
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| This class is designed to provide a basic understanding of the ACH system and to prepare participants for the other required classes in the ACH Certification Program. Participants will be introduced to the terms and acronyms (including the names of the different participants) that are used in ACH processing. The session will cover different transaction types submitted through the ACH network and will also trace the history of this payment system. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Corporate, Third Party Service Providers Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jul. 10 1:00 - 2:00 PM |
Risk for ODFIs and Originators Webinar show description... |
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| This 60-minute webinar will discuss the types of ACH risk ODFIs and Originators may encounter. If your financial institution originates today, this webinar will be a great review for you to ensure you are protecting your financial institution and Originators. If your financial institution is not involved in ACH today but considering it, join this webinar to review the types of risk you may encounter as an ODFI. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jul. 12 & 17 1:00 - 2:30 PM |
ACH Operating Rules Webinar Series show description... |
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| This two-part seminar is designed to provide attendees with an in-depth look at the ACH rules, section by section. This program is targeted for those not familiar with the rule book, or those who need to have a better understanding of how to use the rule book as a reference. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Corporate, Third Party Service Providers Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Part I & II Non-Members $300 / Phone Line for Part I $600 / Phone Line for Part I & II |
| Jul. 19 1:00 - 2:00 PM |
"There is a Return Reason Code for That!" Webinar show description... |
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| The Apple iPhone's witty commercials proclaim, "There's an app for that", which yields solutions to just about anything you can think of. Similar to the vast choices of apps, are the NACHA Return Reason Codes! However, improper use of these codes can lead to unnecessary liability and NACHA Rules Violations on both the ODFI and RDFI side. Join us for a webinar based ACH Training course that will leave your operations team equipped to understand when and how to use ACH Return Reason Codes. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jul. 19 1:00 - 2:30 PM |
ACH Origination for the ODFI Webinar show description... |
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| This session is designed to improve practical ACH origination skills through a better understanding of the ACH system. Included in the class is a discussion about Originating Depository Financial Institution (ODFI) requirements, third-party processors, risk issues, and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, Corporate, Third Party Service Providers, ACH staff processing outgoing ACH entries, audit and compliance, treasury management/business development Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jul. 24 1:00 - 2:00 PM |
ACH Policy Writing, a Summer Pastime Webinar show description... |
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| ACH policies and your internal procedures go hand-in-hand. With ACH rule changes and issued supplements, you need to update your current policies and procedures. If you do not have written ACH policies or Procedures, now is the time to take on the project. Join us for a webinar based ACH Training course that will leave your ACH team equipped to write and/or update your ACH Policy and Procedure Manual. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jul. 24 & 26 1:00 - 2:30 PM |
Bits-N-Bytes Webinar Series show description... |
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| This class is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Intermediate Audience: Financial Institution, Corporate, Third Party Service Providers, ACH support staff (both receiving and originating), IT staff responsible for ACH software, Implementation staff Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Part I & II Non-Members $300 / Phone Line for Part I $600 / Phone Line for Part I & II |
| Jul. 25 1:00 - 2:30 PM |
Latest Challenges in Card Fraud Webinar show description... |
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| Whether at an ATM or at the point of sale we can anticipate that unauthorized transactions and compromised cards will continue to consume a significant amount of your resources in the coming years. Learn what steps you can take to identify suspect transactions in a timely manner and mitigate the potential risk to your organization. Education continues to be your best defense against fraud and is critical for both your cardholders and your customer/member interfacing staff. This program is recommended for individuals that work with cards on a regular basis or work in any area of your organization that is responsible for security or risk management. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Jul. 25 2:00 - 3:00 PM |
Understanding the Federal Benefit Payments Garnishment Guidelines Webinar show description... |
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| On Friday, March 11, 2011, the U.S. Treasury's Financial Management Service (FMS) issued Guidelines for Garnishment of Accounts Containing Federal Benefit Payments. The interim final rule, also known as Title 31, Code of Federal Regulations, Part 212 (31 CFR 212), was effective May 1, 2011. This class will provide financial institutions with a close look the new procedures that must be followed any time a garnishment order is received for an account into which Federal benefit payments have been directly deposited. Participants in this session will learn about timeframes that must be followed, how to determine the "protected amount" and notices that must be provided to account holders. Also to be covered in the session is the formatting that is being used by Federal government agencies designed to help financial institutions more easily identify "exempt Federal payments". Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): None Level: Basic Audience: Financial Institution, ACH Operations, Compliance, Audit Renewal Credits: 1hour Webinar = 1.2 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| August |
| Aug. 7 1:00 - 2:00 PM |
Fun in Formatting ACH Files Webinar show description... |
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| For most financial institutions, ACH reports are printed and reviewed daily. Have you ever wondered where the information comes from to build those ACH reports? Join this 60-minute webinar to review how ACH files are formatted and what information is included with each file. Time to review the technical side of ACH! |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Aug. 7 1:00 - 2:30 PM |
ACH Operations for the RDFI Webinar show description... |
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| This class provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI). The session will cover how ACH items are received, settled and returned. Emphasis will be placed on covering the obligations of RDFIs. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, ACH staff processing outgoing ACH entries, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Aug. 9 1:00 - 2:30 PM |
Green Book 101 Webinar show description... |
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| ACH entries are divided into two categories, consumer and corporate. Within those categories, there are two types: commercial and Federal government. NACHA's ACH Operating Rules covers all types of ACH entries except Federal Government entries which are subject to rules published in the Green Book. This class will cover Federal government payments using the Green Book as the guide. Participants will learn about the financial institution's responsibilities for handling Federal government ACH entries. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, anyone responsible for dealing with Federal Government enrollments, payments or reclamations Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Aug. 14 & 16 1:00 - 2:30 PM |
Regulation E Webinar Series show description... |
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| Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This seminar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Intermediate Audience: Financial Institution, anyone working in ACH needing to sharpen his or her awareness of this Regulation, New Financial Institution Staff, Managers, Supervisors and Auditors Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Both Parts Non-Members $300 / Phone Line for Part I $600 / Phone Line for Both Parts |
| Aug. 21 1:00 - 2:00 PM |
Prepare for your ACH Audit Webinar show description... |
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| The ACH Audit is an annual requirement of the NACHA Rules that all FIs are subject to. However, even if you have an outside auditor or even internal auditor, preparing for your audit can be a cumbersome process. The NACHA Rules have recently been amended and greatly affect the audit requirements. Join us for a webinar based ACH Training course that will leave your ACH compliance team equipped to understand and prepare for your Annual ACH Audit. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Aug. 21 1:00 - 2:30 PM |
ACH Exceptions Webinar show description... |
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| This session takes an in-depth look at many ACH situations that may be considered "out of the ordinary." Participants will learn to find where exceptions are covered in the ACH Rules Book, what type of action should be taken, and when. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Basic Audience: Financial Institutions, ACH operations staff who work with incoming and outgoing ACH entries, Branch Management, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Aug. 23 1:00 - 2:30 PM |
Introduction to International Payments & IAT Webinar show description... |
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| This 90-minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which went into effect on September 18, 2010. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it has impacted every financial institution in the United States. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| September |
| Sep. 5 1:00 - 2:30 PM |
The Promise of Prepaid Webinar show description... |
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| Whether gift, rewards, rebates, refunds, payroll or benefits related prepaid debit cards continue to be the fastest growing non-cash payment type since 2007. More than $49 billion was loaded to prepaid cards in 2009 and the number of transactions made with prepaid cards was in excess of 6 billion in 2010. Prepaid cards have the potential of disintermediating your cardholders from your institution. Learn how prepaid card sales be incorporated into your overall retail card strategy. This session is recommended for payments professionals and/or retail product managers. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Sep. 7 11:00 - 12:30 PM |
ACH Rule Changes Webinar show description... |
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| Find out about the current and upcoming ACH Rule Changes and the impact to RDFIs, ODFIs, Originators and Third Party Service Providers. Know what steps you may need to take to implement these changes. Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Basic Audience: Financial Institution, and anyone who wants to keep up-to-date on the latest and upcoming changes to the ACH Operating Rules Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Sep. 18 1:00 - 2:00 PM |
Corporate/Consumer Account Takeover Webinar show description... |
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| Payment professionals need to understand and spread the word about Account Takeover, a new and growing crime in the United States. Join this interactive Webinar to learn what the crime entails, how cyber-thieves gain control and find the money mules to move the funds. We will explore preventive actions from the financial institution and corporate payment processor perspective. The speaker will cover steps for victims and provide resources for attendees to use to educate their customers. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| October |
| Oct. 2 1:00 - 2:00 PM |
"Does Your Contingency Plan Cover ACH?" Webinar show description... |
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| The electricity is out in your main office. How are you going to process your daily ACH returns? Hopefully, your financial institution has a contingency plan in place to explain exactly what needs to take place. Join this 60-minute webinar to have a better understanding of why your contingency plan needs to include ACH. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 2 12:00 - 1:30 PM |
Introduction to ACH Webinar show description... |
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| This class is designed to provide a basic understanding of the ACH system and to prepare participants for the other required classes in the ACH Certification Program. Participants will be introduced to the terms and acronyms (including the names of the different participants) that are used in ACH processing. The session will cover different transaction types submitted through the ACH network and will also trace the history of this payment system. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Corporate, Third Party Service Providers Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 4 & 9 12:00 - 1:30 PM |
ACH Operating Rules Webinar Series show description... |
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| This two-part seminar is designed to provide attendees with an in-depth look at the ACH rules, section by section. This program is targeted for those not familiar with the rule book, or those who need to have a better understanding of how to use the rule book as a reference. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Corporate, Third Party Service Providers Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Part I & II Non-Members $300 / Phone Line for Part I $600 / Phone Line for Part I & II |
| Oct. 11 1:00 - 2:00 PM |
Mobile Payments for ACH & RDC Webinar show description... |
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| Financial institutions need to be part of the mobile payments discussion. Join us as we discuss, technology, trends and insights to the developing mobile payments marketplace. We will focus on the traditional rails of ACH and Check to see how these are providing transportation for mobile payments. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 11 12:00 - 1:30 PM |
ACH Origination for the ODFI Webinar show description... |
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| This session is designed to improve practical ACH origination skills through a better understanding of the ACH system. Included in the class is a discussion about Originating Depository Financial Institution (ODFI) requirements, third-party processors, risk issues, and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, Corporate, Third Party Service Providers, ACH staff processing outgoing ACH entries, audit and compliance, treasury management/business development Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 15 1:00 - 2:30 PM |
Check Fundamentals Webinar show description... |
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For years we have heard that we are becoming a paperless society. While there has been a steady decline of checks being processed through the traditional check flow, there are still billions of checks processed annually. A need to understand the fundamentals of check processing remains. Whether you are new to check processing or in need of a refresher, this two-part program will provide essential information. This session includes a history and the required components of a check, check processing regulations, forward and return processing. A review of how to assist staff in identifying fraudulent checks will also be highlighted. A brief overview of the latest check processing procedures revolving around Check 21 and image processing will be discussed. This is a must for tellers and staff new to checks! This workshop will answer these questions:
Series: Check Certification at Your Desk Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, Branch Platform Staff, Check Processing Staff, Check Processing Supervisors, Customer Service Staff, Customer Service Supervisors, Teller Supervisors, Any staff members who have contact with account holders Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 17 1:00 - 2:30 PM |
Regulation CC Webinar show description... |
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This session will cover the requirements of the Expedited Funds Availability Act. The workshop will examine the impact of the regulation to both the front- and back-office processing operations of your financial institution. Learn the appropriate holds for deposited items, what disclosure must be given to account holders and what constitutes an expeditious return, plus much more. A review of the Remotely Created Check (RCC) amendment and the local classification of all checks will also be highlighted. The following questions will be answered:
Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): N/A Level: Intermediate Audience: Financial Institutions, Check Processing Staff, Check Processing Supervisors, Check Returns Staff, Check Returns Supervisors, Compliance Staff, Compliance Supervisors Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 22 1:00 - 2:30 PM |
How to Combat Check Fraud Webinar show description... |
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While check volume continues to decrease, check fraud grows 5% annually. American Bankers Association reported $1 B in losses in 2009. Prevention and detection are critical to stop check fraud. Training your staff is one of the keys along with implementing sound operational processes to your organization. This two-part webinar will include the following and more:
Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): Check Fundamentals Level: Intermediate Audience: Financial Institutions, Check Operations, Fraud Investigators, Risk and Security Staff Renewal Credits: 1.5 hr Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 23 & 25 12:00 - 1:30 PM |
Bits-N-Bytes Webinar Series show description... |
|
| This class is designed to give you the technical understanding needed to confidently review ACH files. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications and more. This seminar is essential for anyone supporting ACH services or wanting greater ACH expertise. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Intermediate Audience: Financial Institution, Corporate, Third Party Service Providers, ACH support staff (both receiving and originating), IT staff responsible for ACH software, Implementation staff Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Part I & II Non-Members $300 / Phone Line for Part I $600 / Phone Line for Part I & II |
| Oct. 30 12:00 - 1:30 PM |
ACH Operations for the RDFI Webinar show description... |
|
| This class provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI). The session will cover how ACH items are received, settled and returned. Emphasis will be placed on covering the obligations of RDFIs. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Introduction to ACH; ACH Operating Rules Level: Basic Audience: Financial Institution, ACH staff processing outgoing ACH entries, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Oct. 31 1:00 - 2:30 PM |
Understanding Electronic Check Conversion in ACH Webinar show description... |
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| There are now several applications within the Automated Clearing House (ACH) rules that allow checks to be converted to ACH debits. This session looks at these applications, the eligibility requirements, the rules and the benefits of electronic check conversion to ACH. Series: Check Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): Check Fundamentals Level: Basic/Intermediate Audience: Financial Institutions, - ACH Staff, ACH Supervisor, Branch Platform Staff, Check Adjustment Staff, Check Adjustment Supervisors, Check Processing Staff, Check Processing Supervisors, Check Returns Staff, Check Returns Supervisor, Customer Service Staff, Customer Service Supervisors, Teller Supervisors and any staff members who have contact with account holders Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| November |
| Nov. 1 12:00 - 1:30 PM |
Green Book 101 Webinar show description... |
|
| ACH entries are divided into two categories, consumer and corporate. Within those categories, there are two types: commercial and Federal government. NACHA's ACH Operating Rules covers all types of ACH entries except Federal Government entries which are subject to rules published in the Green Book. This class will cover Federal government payments using the Green Book as the guide. Participants will learn about the financial institution's responsibilities for handling Federal government ACH entries. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions, anyone responsible for dealing with Federal Government enrollments, payments or reclamations Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 5 & 7 1:00 - 2:30 PM |
Check Adjustments Webinar Series show description... |
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Learn the proper steps, codes and timeframes for the timely and accurate processing of check error codes. This session will provide attendees with a review of the check adjustment process. It will also highlight the risks associated with improper handling of check adjustments and the steps necessary to ensure that your institution's check adjustment process runs smoothly. An overview of the check adjustment error types associated with image exchange will be discussed. This workshop will answer these questions:
Series: Check Certification at Your Desk Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): Check Fundamentals Level: Intermediate Audience: Financial Institutions, Check Adjustment Staff, Customer Service Staff, Check Adjustment Supervisors, Customer Service Supervisors Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $250 / Phone Line Non-Members $600 / Phone Line |
| Nov. 6 1:00 - 2:00 PM |
ACH Dispute Handling Webinar show description... |
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| Customers, both consumer and corporate, review their accounts at different times and via different means. What are the procedures when they call to dispute an ACH item? Are your procedures within the Rules and compliant with Regulation E and UCC 4A? Join us to work through these issues as we look at case studies and take your questions. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 6 & 8 12:00 - 1:30 PM |
Regulation E Webinar Series show description... |
|
| Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This seminar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution and more. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Intermediate Audience: Financial Institution, anyone working in ACH needing to sharpen his or her awareness of this Regulation, New Financial Institution Staff, Managers, Supervisors and Auditors Renewal Credits: 1.5 hour Webinar = 1.8 AAP per session |
Members $150 / Phone Line for Part I $250 / Phone Line for Both Parts Non-Members $300 / Phone Line for Part I $600 / Phone Line for Both Parts |
| Nov. 7 1:00 - 2:30 PM |
Regulation E Investigations for Debit Card Webinar show description... |
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| Financial institutions must ensure that they are correctly interpreting Regulation E and are complying with all of the requirements for processing error disputes associated with debit card transactions. The error resolution process for debit card transactions has very specific requirements for disclosing information throughout the investigative process. This session is beneficial for those that work directly with cards or work in an audit or compliance role. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 12 10:00 - 11:30 AM |
Check 21 Solutions Webinar show description... |
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Image Exchange and Remote Deposit Capture have become the norm for check processing today. An overview of the necessary steps financial institutions must remember when processing image exchange and/or remote deposit capture will be highlighted. This session will also review the proper handling of expedited recredit procedures and breach of warranty claims for disputes. The Risk Management of Remote Deposit Capture issued by the Federal Financial Institutions Examination Council (FFIEC) will be discussed. Remote Deposit Capture lessons learned during the implementation process will be highlighted and RDC agreement recommendations will be discussed. This workshop will answer the following questions:
Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): Check Fundamentals Level: Intermediate Audience: Financial Institution Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 13 1:00 - 2:00 PM |
Auditing My Origination Customers Webinar show description... |
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| Industry best practices agree that due diligence includes ongoing monitoring and review of your origination customers. This session will look to create a best practices checklist with items to consider as you prepare your due diligence procedures for your Originators. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 13 12:00 - 1:30 PM |
ACH Exceptions Webinar show description... |
|
| This session takes an in-depth look at many ACH situations that may be considered "out of the ordinary." Participants will learn to find where exceptions are covered in the ACH Rules Book, what type of action should be taken, and when. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): ACH Operating Rules Level: Basic Audience: Financial Institutions, ACH operations staff who work with incoming and outgoing ACH entries, Branch Management, audit and compliance Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 14 1:00 - 2:30 PM |
Remote Deposit Capture Webinar show description... |
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| Remote Deposit Capture has been one of the fastest growing products offered in the payments arena. This session will discuss tools and techniques suggested when implementing RDC with your customers. The session will also look at guidelines suggested by FFIEC when offering this product to corporate and consumer customers. Lessons learned during the implementation and roll-out process will be highlighted. Series: Check Certification at Your Desk Speaker(s): Angie Smith, AAP, Senior Manager of Education, Association Services, Viewpointe, LLC Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| Nov. 15 12:00 - 1:30 PM |
Introduction to International Payments & IAT Webinar show description... |
|
| This 90-minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which went into effect on September 18, 2010. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it has impacted every financial institution in the United States. Series: ACH Certification at Your Desk Speaker(s): Chuck Floyd, AAP, Manager of Education, Association Services, Viewpointe Clearing, Settlement & Association Services Suggested Prerequisite(s): N/A Level: Basic Audience: Financial Institutions Renewal Credits: 1.5 hour Webinar = 1.8 AAP |
Members $150 / Phone Line Non-Members $300 / Phone Line |
| December |
| Dec. 11 1:00 - 2:00 PM |
Top Ten ACH Exception Items & Solutions Webinar show description... |
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| By the time of this webinar, the 2012 ACH Audit Year will have come to a close. Join the speakers to review the season's top ACH audit exceptions. We will also explore how to correct these issues and avoid them next year. |
Members $150 / Phone Line Non-Members $300 / Phone Line |
