| July |
| Workshop |
Dates / Times / Locations |
Cost |
This class is designed to provide a basic understanding of the ACH system and to "lay the groundwork" for the other required classes in the ACH Certification Program. Participants will be introduced to the terms and acronyms (including the names of the different participants) that are used in ACH processing. The session will cover different transaction types that go through the ACH network and will also trace the history of this payment system. Suggested Audience: Anyone that is new to ACH or who wants to get a basic understanding of the ACH payments system. |
Jul. 8, 2008
12:00 PM - 1:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
The Office of Foreign Assets Control (OFAC) has requested that NACHA revise the ACH format to carry additional information that will allow financial institutions to easily identify International ACH Transactions (IAT) and begin reviewing these transactions for OFAC compliance. The new rule establishing the IAT standard entry class code becomes effective March 20, 2009 with the potential to impact all financial institutions in the United States. Join us for a chance to learn more about IAT and how it may impact your organization. |
July 9, 2008
1:00 PM - 4:00 PM
Live Workshop
Alabama Banking Department
1 Riverchase Office Plaza, Suite 112
Hoover, AL 35244 |
Member
$150 / Person
Non-member
$300 / Person
|
Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This seminar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution, and more. Suggested Audience: Anyone working in ACH needing to sharpen his or her awareness of this Regulation; New Financial Institution Staff, Managers, Supervisors and Auditors. |
Jul. 31 & Aug. 5, 2008
12:00 PM - 1:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
| August |
| Workshop |
Dates / Times / Locations |
Cost |
ACH entries are divided into two categories: consumer and corporate. They are also divided between commercial and Federal Government type items. NACHA's ACH Operating Rules covers all types of ACH entries except Federal Government entries. That is where the Green Book comes into play. This class will cover Federal Government payments using the Green Book as the guide. Participants will learn about the financial institution's responsibilities for handling Federal Government ACH entries. Suggested Audience: Anyone responsible for dealing with Federal Government enrollments, payments or reclamations. |
Aug. 7, 2008
12:00 PM - 1:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
As ACH volume increases, so does risk in the ACH network for the RDFI, ODFI and the Originator. This session will explore the four types of risk: Credit, Operating, Fraud and Systemic: Credit risk is of particular concern during economic periods when bankruptcies and business failures are more prevalent – such as in today's environment; Operating risk may occur when ACH transactions are not completed on time or accurately or if operational failures occur during the exchange process; Fraud risk is the risk that ACH data could be compromised through the introduction of false altered or unauthorized transactions; Systemic risk occurs when the inability or unwillingness of one funds transfer system participant to settle its commitments causes other participants to be unable to settle their commitments. Who Should Attend: ACH Operations, Branch Management. |
Aug. 13, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
International ACH Transaction (IAT) will require 7 mandatory lines of addenda that will require OFAC screening procedures. This session will discuss programming considerations for mapping information that must pass to the account statement as well as requirements for returning the 7 lines of addenda in the event an IAT cannot be processed. This session is appropriate for software providers, programmers and internal IT and IS personnel involved with received ACH transactions. Suggested Audience: software providers, programmers and internal IT and IS personnel involved with received ACH transactions. |
August 14, 2008
1:00 PM - 3:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$200 / Phone Line
Non-member
$400 / Phone Line
|
This 90-minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which will go in to effect on March 20, 2009. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it will impact every financial institution in the United States. Recommended for individuals that need to understand the overall impact of IAT without delving into the details. PLEASE NOTE: This class is a recommended PREREQUISITE for the IAT – A Comprehensive Look at International ACH Transactions web conference. |
August 19, 2008
11:30 AM - 1:00 PM
Via Telephone & Internet - Conveniently at your office
|
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
This 90-minute course will provide a comprehensive look at the Rules changes associated with IAT. This session will be taking an in depth look at how IAT will impact all of the participants in the ACH network. Discussion will include changes to formats in the ACH file, additional requirements for OFAC compliance, changes in roles of the Gateway Operator and Correspondent banks and much more. This class is recommended for individuals that need to understand and implement the changes required by this Rule change. PLEASE NOTE: The Introduction to IAT class is a recommended PREREQUISITE for the IAT – A Comprehensive Look at International ACH Transactions web conference. |
August 20, 2008
11:30 AM - 1:00 PM
Via Telephone & Internet - Conveniently at your office
|
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Are you an ODFI or 3rd party offering ACH Origination? Learn how to "underwrite" the Originator before you open the doors to the ACH Network. This webinar will cover the following and more: What are the risks?; Credit vs. Debit Origination?; Why should I "underwrite" the Originator?; Hear from a 3rd party provider how they learned first hand why it's important to "underwrite" the Originator and lower your risk when it comes to debit origination?; You'll also learn steps you can take to monitor and review the risk factors once the Originator is processing debit transactions. Who Should Attend: ACH Operations Staff and Treasury Managers of your Financial Institution. |
Aug. 20, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Find out about the ACH Rule Changes effective in 2008 and the impact to RDFIs, ODFIs, Originators and Third Party Processors. Know what steps you may need to take to implement these changes. This course is required annually for anyone that has passed the ACH Certification test. Suggested Audience: Anyone who wants to keep up-to-date on the latest and upcoming changes to the ACH Operating Rules. |
Aug. 27, 2008
12:00 PM - 1:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
| September |
| Workshop |
Dates / Times / Locations |
Cost |
Does your Business Resumption Plan cover ACH processing? When was the last time it was reviewed and revised? As ACH volume increases, the importance of this payment system increases. This course will cover areas to consider when creating or revising your business resumption plan for ACH operations. Suggested Audience: Financial Institution, Third Party and Corporate Entity ACH Operations Staff, Compliance and Audit Staff. |
Sep. 3, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Check Conversion and the emergence of Check 21 have created a lot of confusion when trying to determine which laws are applicable. This course will briefly discuss the difference between Check Conversion and Check 21, and discuss when and where ACH Rules apply and when Check Law applies. Suggested Audience: Financial Institution Staff in ACH and Check Operations, Corporate Entities and Third Parties involved in Check Conversion and Remote Deposit Capture. |
Sep. 4, 2008
1:00 PM - 2:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Attempted check fraud at the nation's banks rose to $5.5 billion in 2003, according to the latest American Bankers Association Deposit Account Fraud Survey Report. While attempted check fraud continues to rise, actual dollar losses remained relatively stable at $677 million. Banks' check fraud prevention systems were credited with keeping actual losses significantly lower than the attempted fraud numbers. This two-part webinar will include the following and more: What type of fraud is taking place in the consumer and corporate check world?; How your organization can take preventative steps and the tools to use?; Some of the areas covered are altered and counterfeit checks including cashier's check and money orders; New account procedures (the starting point for check fraud and identity theft is at the new accounts desk); Importance of networking; Numerous fascinating "horror" stories of actual situations that have occurred. Who Should Attend: Fraud Investigators and Security Staff. |
Sep. 8 & 10, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
The ACH network is one of the safest payment methods, but no system is ever without the threat of fraudulent activity. This webinar will cover the following and more: What are the different types of ACH fraud happening to corporate and consumer accounts?; What are your roles and responsibilities as an RDFI, ODFI or an Originator when it comes to fraud and preventive measures in the ACH network?; How are you handling your customer/member complaints?; Can I return an unauthorized ACH item past normal time frames?; Come and find out how long you "really" have to return those "truly unauthorized" ACH items; NACHA Rules Violation Process. Who Should Attend: ACH Operations, Branch Management. |
Sep. 12, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Card fraud isn't something new but the techniques are growing as technology grows. This webinar will cover the following and more: What are some of these new techniques?; How can you prevent card fraud?; How is the ATM machine use to perpetrate card fraud?; Has you customer told you but I still have my card, how could someone have used it at the ATM? Who Should Attend? Card and Operations, Security and Fraud Staff. |
Sep. 15, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
For years we have heard that checks are going away and we are becoming a paperless society. Yes, there has been a steady decline of checks being processed through the traditional check flow, however, there are still over 30 billion checks processed annually. There is still a need to understand the fundamentals of check processing. Whether you are new to check processing or need a refresher, this program will provide useful information related to check processing in your organization. This session includes a history and the required components of a check, check processing regulations, forward and return processing. A review of how to assist staff in identifying fraudulent checks will also be highlighted. A brief overview of the latest check fraud schemes will be discussed. This workshop will answer these questions: What are the components of a legitimate check?; What regulations and laws govern checks?; What is the life cycle of a check?; What are the elements of a proper endorsement?; What constitutes presentment of checks?; What challenges lie ahead in the 21st century? Who should attend: Branch Platform Staff; Check Processing Staff; Check Processing Supervisors; Customer Service Staff; Customer Service Supervisors; Teller Supervisors; Any staff members who have contact with account holders. |
Sep. 16 & 18, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
ACH occurs in two steps, sending or receiving entries (payment instructions) and actual settlement of funds at the Federal Reserve. Reconciling these two pieces can be confusing when you have credit entries released in to the network 2 to 4 days in advance of settlement, and debits 1 day in advance of settlement. To make matters more complicated you need to understand the impact of on-us items, pre-releasing of credits, items in the warehouse and items from the other ACH operator. This class will review reports from both ACH operators and Fed Settlement and provide guidance to help you reconcile them to your internal reports. Suggested Audience: Financial Institution staff in accounting, reconciling, ACH operations and audit. |
Sep. 19, 2008
4:00 PM - 5:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
This session will provide a comprehensive overview of the system and rules related to check return processing. Attendees will learn the proper steps and timeframes for the timely and accurate reporting of return items. Terms, definitions and resources needed in the return item process and return adjustment process will be highlighted. This session will also provide you the guidance you need in dealing with check returns along with a Returns Quick Reference Guide for future use by your institution. This workshop will answer these questions: What are the different return reason codes and when do I use them?; How long does my institution have to return an item?; What should I do when I receive a late return item?; How should I handle my re-deposited return items?; How do I return Remotely Created Drafts (RCCs)? Who should attend: Branch Platform Staff; Check Returns Staff; Check Returns Supervisors; Compliance Staff; Customer Service Staff; Customer Service Supervisors. |
Sep. 22, 2008
1:00 PM - 2:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
If you don't have an official fraud department or fraud officer you should send management personnel to hear this vital topic. Institutions and companies large and small are always at risk of fraud losses. Now, you can learn to fight back, collect on losses and prevent fraud from occurring. This two part webinar will include the following and more: Topics include document case preparation; Following an investigation from start to finish; Uncovering clues; Civil remedies; How to locate a suspect; How to get a prosecutor to take your case as well as much more. Who Should Attend: Fraud Investigators and Security Staff. |
Sep. 22 & 24, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
This class is designed to provide a basic understanding of the ACH system and to "lay the groundwork" for the other required classes in the ACH Certification Program. Participants will be introduced to the terms and acronyms (including the names of the different participants) that are used in ACH processing. The session will cover different transaction types that go through the ACH network and will also trace the history of this payment system. Suggested Audience: Anyone that is new to ACH or who wants to get a basic understanding of the ACH payments system. |
Sep. 23, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
This two-part seminar is designed to provide attendees with an in-depth look at the NACHA Rules, section by section. If you are not familiar with the rule book, or if you want to have a better understanding of where to find things when you have questions about the ACH rules, this class is for you. Suggested Audience: ACH support staff, audit and compliance, treasury management/business development. |
Sep. 25 & 30, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line
$600 / Phone Line
|
This session will cover the requirements of the Expedited Funds Availability Act. The workshop will take a look at the impact of the regulation to both the front and back office processing operations of your financial institution. Learn the appropriate holds for deposited items, what disclosure must be given to account holders and what constitutes an expeditious return, plus much more. A review of the Remotely Created Check (RCC) amendment dated July 1, 2006 will also be highlighted. This workshop will answer these Regulation CC questions: Are you meeting all notice requirements?; Are you using the correct availability schedules?; Are you using the correct endorsement standards?; Are you aware of all warranties provided through the Check 21 Act?; Are you following the guidelines for the Remotely Created Check (RCC) amendment that went into effect July 1, 2006? Who should attend: Check Processing Staff; Check Processing Supervisors; Check Returns Staff; Check Returns Supervisor; Compliance Staff; Compliance Supervisors. |
Sep. 26, 2008
1:00 PM - 2:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Participants will walk through several real-life fraud case studies with the instructor. This two-part webinar will include the following: The goal will be to investigate, determine, and defend a course of action in your cases. Approximately 20 fraud cases will be reviewe. Who Should Attend: Fraud Investigators and Security Staff. |
Sep. 29 & Oct. 1, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
This 90-minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which will go in to effect on March 20, 2009. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it will impact every financial institution in the United States. Recommended for individuals that need to understand the overall impact of IAT without delving into the details. PLEASE NOTE: This class is a recommended PREREQUISITE for the IAT – A Comprehensive Look at International ACH Transactions web conference. |
September 30, 2008
11:30 AM - 1:00 PM
Via Telephone & Internet - Conveniently at your office
|
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
Learn the proper steps, codes and timeframes for the timely and accurate processing of check error codes. This session will provide attendees with a review of the check adjustment process. It will also highlight the risks associated with improper handling of check adjustments and the steps necessary to ensure that your institution's check adjustment process runs smoothly. An overview of the check adjustment error types associated with Check 21 will be discussed. This workshop will answer these questions: What is the proper way to track a listed not enclosed item (LNE)?; What is a PAID item and how should it be handled?; What is the proper way to handle a late return?; What are the general standard operating procedures and service levels for adjustments at the Federal Reserve Bank?; What is the Federal Reserve's adjustment advice really saying?; What are the reporting timeframes and required attachments for each adjustment error code? Who should attend: Check Adjustment Staff; Customer Service Staff; Check Adjustment Supervisors; Customer Service Supervisors. |
Sep. 30 & Oct. 2, 2008
1:00 PM - 2:45 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
| October |
| Workshop |
Dates / Times / Locations |
Cost |
This 90-minute course will provide a comprehensive look at the Rules changes associated with IAT. This session will be taking an in depth look at how IAT will impact all of the participants in the ACH network. Discussion will include changes to formats in the ACH file, additional requirements for OFAC compliance, changes in roles of the Gateway Operator and Correspondent banks and much more. This class is recommended for individuals that need to understand and implement the changes required by this Rule change. PLEASE NOTE: The Introduction to IAT class is a recommended PREREQUISITE for the IAT – A Comprehensive Look at International ACH Transactions web conference. |
October 1, 2008
11:30 AM - 1:00 PM
Via Telephone & Internet - Conveniently at your office
|
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
This session is designed to improve practical ACH origination skills through a better understanding of the ACH system. Included in the class is a discussion about requirements for being an Originating Depository Financial Institution (ODFI), third party processors, risk issues, and more. Suggested Audience: ACH staff processing outgoing ACH entries, audit and compliance, treasury management/business development. |
Oct. 2, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
There are now countless applications within the Automated Clearing House (ACH) rules that allow checks to be converted to ACH debits. This session looks at these applications, the eligibility requirements, the rules, and the benefits of electronic check conversion to ACH. Who should attend: ACH Staff; ACH Supervisor; Branch Platform Staff; Check Adjustment Staff; Check Adjustment Supervisors; Check Processing Staff; Check Processing Supervisors; Check Returns Staff; Check Returns Supervisor; Customer Service Staff; Customer Service Supervisors; Teller Supervisors; Any staff members who have contact with account holders. |
Oct. 6, 2008
1:00 PM - 2:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
According to Celent Communications, "Security in Banking: Top Trends for 2005 and Beyond," April 2005 – The greatest impact of bank fraud comes from corrupt employees or affiliates – 60% of Bank Fraud is done by Insiders and Bank Employees. Most employees that financial institutions and corporation's hire are honest, but you are always at risk of loss due to internal fraud or compromise. Losses can be in the hundreds of thousands, if not more and the worst type of public relations your organization wants. This 2-part webinar will include the following and more: What reports you need and how to create them; When to interview a suspect yourself versus when to call the police; Setting the proper company tone to deter internal theft; When and where to place cameras; Filling out SAR reports. Who Should Attend: Fraud Investigators and Security Staff. |
Oct. 6 & 8, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
This class is designed to give you the technical understanding needed to be able to look into an ACH file for details. Covered in this class will be such topics as file layouts, field definitions and requirements, data acceptance specifications, and more. This seminar is a must for anyone supporting ACH services or desiring to bring their ACH knowledge closer to the expert level. Suggested Audience: ACH support staff (both receiving and originating), IT staff responsible for ACH software, Implementation staff. |
Oct. 7 & Oct. 9, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
This class provides the groundwork for understanding ACH from the perspective of the Receiving Depository Financial Institution (RDFI). The session will cover how ACH items are received, settled and returned. Emphasis will be placed on covering the obligations of RDFIs. Suggested Audience: ACH staff processing incoming ACH entries, audit and compliance. |
Oct. 14, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
How safe is your facility? This in-person class will include the following and more: Site selection for your office; Types of cameras and the benefits/limits of each; The value of renting, leasing or purchasing various security equipment; ATM security requirements including who services them, lighting, shrubbery and much more; Open/close procedures, locks, video retrieval, vault security and so much more. Who Should Attend: Fraud Investigators and Security Staff. |
Oct. 15 & 17, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
Regulation E sets forth the requirements of the Electronic Funds Transfer Act. This seminar will discuss the impact of the regulation for the financial industry as it relates to consumer rights. Various aspects of the regulation will be covered, particularly from the standpoint of the automated clearing house. Topics include definitions, coverage, required disclosures, error resolution, and more. Suggested Audience: Anyone working in ACH needing to sharpen his or her awareness of this Regulation; New Financial Institution Staff, Managers, Supervisors and Auditors. |
Oct. 16 & 21, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
|
The Check Clearing Act of the 21st Century, known as the Check 21 Act, went into effect October 28, 2004. This session will review the steps your institution must follow to ensure compliance with the Check 21 Act, including the proper handling of expedited re-credit procedures and breach of warranty claims for consumer disputes. This workshop will also take a look at the latest changes in check processing in the 21st century, including image exchange, remote deposit capture and check conversion using ACH. This workshop will answer these questions: What is a valid Substitute Check?; What should I do if I receive an invalid substitute check?; When does a consumer file a complaint under the Re-credit Rights for Consumers?; What has the industry done since the Check 21 Act went into effect on October 28, 2004?; What should I be thinking about when implementing Remote Deposit Capture (RDC)? Who should attend: Branch Platform Staff; Check Adjustment Staff; Check Adjustment Supervisors; Check Processing Staff; Check Processing Supervisors; Compliance Staff; Compliance Supervisors; Customer Service Staff; Customer Service Supervisors; Teller Supervisors; Any staff members who have contact with account holders. |
Oct. 22, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
ACH entries are divided into two categories: consumer and corporate. They are also divided between commercial and Federal Government type items. NACHA's ACH Operating Rules covers all types of ACH entries except Federal Government entries. That is where the Green Book comes into play. This class will cover Federal Government payments using the Green Book as the guide. Participants will learn about the financial institution's responsibilities for handling Federal Government ACH entries. Suggested Audience: Anyone responsible for dealing with Federal Government enrollments, payments or reclamations. |
Oct. 23, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
This session takes an in-depth look at all ACH situations that would be considered "out of the ordinary". Participants will learn to find in the ACH rulebook where the exception is covered and learn just exactly what must be done and when. Suggested Audience: ACH operations staff who work with incoming and outgoing ACH entries, Branch Management, audit and compliance. |
Oct. 28, 2008
2:30 PM - 4:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
With Risk Management being one of the hottest topics in the payments industry today, this session will provide employees with the latest information on combating risk when processing your organizations' checks. The risk associated with the exchange of substitute checks and images will also be highlighted.
This workshop will answer these questions: How do financial institutions mitigate risk when accepting check deposits?; How do financial institutions combat against the new check fraud schemes?; How do financial institutions educate their account holders?; How do financial institutions evaluate potential losses?; What is the proper way to handle return items and adjustments?; What tools and techniques are in place to help mitigate risk? Who should attend: Branch Platform Staff; Check Adjustment Staff; Check Adjustment Supervisors; Check Processing Staff; Check Processing Supervisors; Compliance Staff; Compliance Supervisors; Customer Service Staff; Customer Service Supervisors; Staff assigned to Risk Management in the Institution; Teller Supervisors. |
Oct. 29, 2008
1:00 PM - 2:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
| November |
| Workshop |
Dates / Times / Locations |
Cost |
Forged and counterfeit checks account for almost 40% of financial institutions' check fraud losses. The clearing house rule commonly referred to as Rule 9 helps banks mitigate their losses by aligning the liability for forged and counterfeit checks with the ability to prevent and recover losses. It does this by shifting the liability for these items from the Paying Bank to the Bank of First Deposit and the depositor. This class will explain the rule, explain how banks can reduce their losses, take you through the claims process for paper and image claims, demonstrate the national contact registry, and let you know how your bank can take advantage of this rule. Who Should Attend? Check Fraud Claims, Return and Adjustment Staff. |
Nov. 3, 2008
3:00 PM - 4:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
|
What does a typical ACH processing day look like at an RDFI? This course will cover the daily functions and responsibilities of processing ACH from an RDFI perspective. Topics include pulling files, posting to customers accounts, processing returns, reconciling and more. Suggested Audience: Any Financial Institution Staff looking for a broad understanding of RDFI daily responsibilities. |
Nov. 4, 2008
11:00 AM - 12:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
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Prior to Check 21, check fraud at the nation's banks rose from to $5.5 billion in 2003 from $4.3 billion in 2001, according to the 2004 American Bankers Association Deposit Account Fraud Survey Report. While Check 21 has significantly reduced the costs and time spent handling and clearing checks, it has also changed the practical and legal landscape for check fraud detection and prevention. The industry's rapid adoption of check truncation places new pressure on financial institutions fraud prevention programs. This seminar will examine check security features and operational approaches which are specifically designed for an image environment. We can cover specific points, such as: Survivability of legacy check security features in images; Operational performance of staff using legacy check security features in images; Potential performance of image survivable security features; Alternate approaches to detecting check fraud in an image-only environment. Who Should Attend: Check Operations and Fraud Staff. |
Nov. 5 & 7, 2008
2:00 PM - 3:30 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line (one part)
$250 / Phone Line (both parts - SAVE $50)
Non-member
$300 / Phone Line (one part)
$600 / Phone Line (both parts)
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What does a typical ACH processing day look like at an ODFI? This course will cover the daily functions and responsibilities of processing ACH from an ODFI perspective. Topics include receiving files from originators, sending files to ACH operator, monitoring exposure limits, processing returns, reconciling and more. Suggested Audience: Any Financial Institution Staff looking for a broad understanding of ODFI daily responsibilities. |
Nov. 6, 2008
11:00 AM - 12:00 PM
Via Telephone & Internet - Conveniently at your office |
Member
$150 / Phone Line
Non-member
$300 / Phone Line
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Enjoy the convenience of attending workshops on a day and time that works for you. Number of attendees is unlimited. Great for Operations Staff, Call Center Representatives and Branch Personnel. If the ALACHA Education Calendar conflicts with yours, contact the ALACHA office today to schedule customized training tailored to fit your specific needs.
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